Terms & Conditions

Please read these Terms & Conditions carefully before using our services.

1. Orders & Payments

If certain items are not available after the order is placed, the customer will be contacted via their phone number to provide an update and offer the option to select an alternative item from the menu. If the customer chooses not to replace the unavailable item, a refund for that specific item will be issued.

2. Delivery & Pickup

Delivery times are estimates and may vary due to traffic, weather, or other factors. Customers are responsible for providing accurate delivery information.

3. Food Policy

As we deal with perishable food items, all sales are final. Orders once placed cannot be returned or refunded unless there is an issue caused by us.

4. Customer Responsibilities

Customers must ensure all order details, including address and contact number, are accurate. We are not responsible for issues caused by incorrect information.

5. Promotions & Offers

Promotions, discounts, or special offers are subject to availability and may be changed or withdrawn at any time without notice.

6. Liability

We shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our services.

7. Updates to Terms

We may update these Terms & Conditions from time to time. Any updates will apply to both existing and new customers.

8. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

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📧 Email: info@pakistanirestaurant-ksa.com